Frequently asked questions (FAQ)
21. Frequently asked
questions (FAQ)
This section lists and answers the questions that you most frequently ask.
Where necessary, the answers refer you to the appropriate section within
this guide.
Note:
Some of the answers tell you to use menu shortcuts. For a
complete listing of these shortcuts, refer to “List of menu
shortcuts” on page 21.
Q. Why doesn’t the phone answer a call when I press any keys?
A. Make sure the keypad is not locked. Then you can press any key -
except
or Decline - to answer a call.
Q. How do I unlock my phone?
A. Press Menu 4 6 1, enter your PIN code, and press OK. Scroll to Off and
press OK.
Refer to “PIN and PUK codes” on page 66 for more information.
Q. How do I lock my phone?
A. Press Menu 4 6 1, enter your PIN code, and press OK. Scroll to On and
press OK.
Refer to “PIN and PUK codes” on page 66 for more information.
Q. What is my lock code?
A. The lock code enables you to lock your phone, thus preventing
someone else from using it. The default lock code is 1234 (depending
on your service provider). However, it is suggested that you change
this code immediately.
Refer to “PIN and PUK codes” on page 66 for more information.
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Q. What is my security code?
A. The default security code is 12345. However, it is suggested that you
change this code immediately. Certain features can be used only after
the correct security code has been successfully entered.
Refer to “Security code” on page 69 for more information.
Q. How do I lock the keypad?
A. Press
Menu .
Refer to “Lock the keypad (Keyguard)” on page 66 for more information.
Q. How do I unlock the keypad?
A. Press Menu
.
Refer to “Lock the keypad (Keyguard)” on page 66 for more information.
Q. How do I make the ringing louder?
Refer to “Profiles” on page 58 for more information.
Q. How do I change the ringing tone?
Refer to “Profiles” on page 58 for more information.
Q. How do I store my voice mailbox number?
A. Press Menu 1 9 2. Enter your voice mailbox number, then press OK.
This number can be up to 32 digits long.
This voice mailbox number is valid unless your phone number
changes. If your phone number changes, you will have to save a new
voice mailbox number.
Refer to “Save the voice mailbox number” on page 35 for more
information.
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Frequently asked questions (FAQ)
Q. How do I call my voice mailbox number (retrieve voice messages)?
When your phone alerts you to new voice messages, press Listen and
follow the prompts. If you’d rather listen later, press Exit.
To listen to your voice messages at a later time, perform one of the
following actions:
•
If you’ve saved your voice mailbox number in your phone, press
and hold
to call your voice mailbox.
•
Call your voice mailbox number as you would any other telephone
number, then follow the directions provided.
See “Voice mail++” on page 34 for more information.
Q. How do I find my phone’s model number?
A. Turn off your phone, then remove the battery from the back of the
phone. Read the sticker that is inside and you will find, after the word
Model, your phone’s model number.
Q. How do I redial the last-dialed number?
A. Press
twice. See “Redial the last-dialed number” on page 18.
Q. How do I assign a key to 1-touch dialing?
A. Press Names, scroll to 1-touch dialing, and press Select.
Scroll to the number you want to assign a 1-touch dial number and
press Assign.
Note:
If you have numbers saved in SIM memory, the first nine
numbers are stored automatically stored in keys 1through 9
as 1-touch dial numbers.
Scroll to the phone book entry that you want to assign to this key and
press Select.
Repeat these steps as many times as necessary. Refer to “1-touch
dialing” on page 50 for more information.
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Q. How do I find out how many memory locations the phone has?
A. Press Names and scroll to Options.
Press Select.
Scroll to Memory status and press Select again. A message appears
that says Phone: xx free, xx in use where xx indicates the amount of
memory locations. Scroll to see SIM card memory status.
Q. How do I find my phone’s IMEI number?
A. Turn your phone off, open the rear sliding cover, then remove the
battery. Your phone’s IMEI number is printed on the sticker inside the
battery cover, under the first bar code. Or press
06
.
Q. How can I change the contrast of my phone’s display?
A. The contrast of your phone’s display is fixed and cannot be changed.
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